Dispatch Time: Within 1 business day, we do dispatch all the orders. Please allow an additional 2-3 business days for customised items.

STANDARD DELIVERY – FREE Postage for all the orders.

Lead Time:
Metro: 2-3 business days.
Regional: up to 7 business days

Orders will be dispatched via Sendle Australia, Couriers Please or Australia Post based on delivery address.

All orders will be delivered via using registered post and tracking details will be shared as well.

7 DAY RETURNS: All stocked items (excluding hygiene sensitive items) can be returned or exchanged within 7 days from the date of delivery.

Free Return shipping - Free for orders above $99.99 Aud, and return shipping label will be issued by us. Otherwise, return shipping cost $9.99 will be charged and will be deducted from refund amount.

Customers also have the choice to arrange the return at their own cost and share tracking details with us, and we will credit full order amount in that case.

• Refunds will be credited upon the receipt of returned items.

1. Do I have to return the Products in their original Packaging?

Yes, we would love that but if you have taken the product out of its original packaging still, we can accept the return. Please contact us at info@thebedlinen.com.au for complete details.

2. Can I sleep in my Bed Sheets or Bedspread and then return them?

 Due to hygiene sensitivity, we cannot accept change of mind returns. Please contact us at info@thebedlinen.com.au for complete details.

3. Can I return the Bed Sheets that has been washed?

Unfortunately, we cannot accept the return of bedding that has been washed already or someone has been slept on it. Please contact us at info@thebedlinen.com.au for complete details.

Washing and caring of fabric varies and depends upon the composition of fabric and its thread count. However, we have set a basic guideline when it’s comes to washing and caring of our Linen range.

It is recommended to wash this item separately after first use. Turn the item inside out before putting into the washing machine.

Try to use the detergent that is free from Optical Brightening Agents (OBAs) because it could distort the fabric quality.

Do not soak or bleach. Always, rinse well and spin at normal speed. Do not tumble dry and use warm iron if required.

In case of Dark spots or stains?

Our advice is to clean any spots or stains as quickly as possible after they appear, although we understand etiquette might sometimes prevent this. Try to not spiritedly scrub the spots away, but rather to gently soak, wash or blot it out, this process can be repeated until optimum results are obtained.

It is easier to remove stains from natural as opposed to synthetic fabrics because the natural fibres are living and more accepting of attention. Once a stain is truly set, however, it is often difficult to remove.

What water temperature is best?

We recommend giving your Linen a gentle machine wash at 40 degrees. The warm water temperature setting is more effective at removing dirt and natural body oils and more importantly in removing chemical residue of the detergents from the fabric.

• Detergent residue will deteriorate the fabric fibres if they are not rinsed out properly

Tumble-dry the Linen?

Air drying is best for the long life of the Linen but can sometimes leave the fabric feeling a bit stiff to the touch. If you plan to air dry, 10-12 minutes on medium heat in the dryer before you hang them out to dry helps to re-orient the fibres after washing and leaves a soft finish on the surface of the fabric.

How about ironing and dry cleaning?

Always iron your Linen on a warm setting and iron on the reverse side if there is a print or design on the item.

Linen can be dry cleaned as well.